Get in Touch
We're here to answer your questions and help you begin your financial journey
Whether you're ready to book a consultation or simply have questions about our services, we welcome your enquiry. Our team responds to all messages within one business day, and we're happy to have an initial conversation to help you determine the right path forward.
Office Location
KentshiremBritAi47 Pembroke Road
Maidstone
Kent ME15 6NQ
United Kingdom
Office Hours
- Monday – Friday 9:00 – 18:00
- Saturday 10:00 – 14:00
- Sunday Closed
Evening appointments available by prior arrangement
About Our Office
Our Maidstone office provides a comfortable and confidential setting for in-person consultations. Located in a quiet professional building, the space is designed to put clients at ease while discussing personal financial matters.
For those who prefer the convenience of remote meetings, we offer video consultations with the same level of attention and privacy. Many clients find this format works excellently, allowing them to participate from their own environment with all relevant documents at hand.
Whether meeting in person or virtually, our goal is to create a space where you feel comfortable discussing your financial situation openly and honestly.
Finding Us
By Train
Maidstone East station is a 12-minute walk from our office. Exit the station onto Week Street, continue south until you reach the High Street junction, then turn right onto Pembroke Road. Our building is on the left side, identifiable by the blue entrance awning.
By Car
From the M20, take junction 7 and follow signs toward Maidstone town centre. Pembroke Road is accessible via the A229. Street parking is available on surrounding roads, and the Lockmeadow multi-storey car park is a 5-minute walk away with reasonable all-day rates.
By Bus
Multiple bus routes stop at the nearby High Street, including routes 71, 77, and 155. The stop at Week Street junction is closest to our office, approximately 8 minutes on foot.
Accessibility
Our building has step-free access from the street and a lift to all floors. The consultation room is wheelchair accessible. If you have specific accessibility requirements, please let us know when booking so we can ensure everything is prepared for your visit.
Company Information
KentshiremBritAi provides financial education and coaching services. We are not regulated by the Financial Conduct Authority and do not provide regulated financial advice. For advice on specific financial products such as pensions, investments, or insurance, please consult an FCA-regulated adviser.
Before You Get in Touch
We aim to respond to all enquiries within one business day. During busy periods, this may extend to two days, but you will always hear back from us. If your matter is time-sensitive, please mention this in your message.
A brief description of your situation and what you hope to achieve helps us respond helpfully. You don't need to share sensitive financial details in your initial message—just enough context for us to understand your needs and suggest appropriate next steps.
Yes, all consultations are by appointment only. This ensures we can give you our full attention without interruption. Drop-in visits are not available, but we're happy to arrange a meeting at a time that works for your schedule.
Yes, if you have a preference based on their specialisation or a previous interaction, let us know and we'll do our best to accommodate. Each team member has particular strengths, and we can recommend who might be best suited to your needs if you're unsure.
No. Email enquiries and brief clarifying questions about our services are answered at no charge. We only charge for formal consultation sessions. We're happy to answer general questions to help you determine if our services are right for you.
What to Expect When You Contact Us
Acknowledgement
You'll receive confirmation that we've received your message, typically within a few hours during business days.
Response
A team member will reply with answers to your questions and, if appropriate, suggestions for services that might help.
Scheduling
If you decide to proceed, we'll offer available appointment times and send you any preparation materials.
Confirmation
Once booked, you'll receive confirmation with meeting details, payment information, and what to bring.